If you’re encountering an issue with WhatsApp where you’re not receiving the verification code via SMS or call, and you see a delay or the same message repeatedly, you can try the following steps to resolve the problem:
- Check Your Network Connection: Ensure that your phone has a stable internet connection, whether it’s through Wi-Fi or mobile data. A weak or intermittent connection can cause delays in receiving SMS or calls.
- Request a New Verification Code: After waiting for some time (usually a few minutes), you can request a new verification code. Open WhatsApp and tap on “Resend” to receive a new code via SMS or choose the “Call me” option for a phone call with the code.
- Verify Your Phone Number Manually: If the automated code request doesn’t work, you can choose the “Verify via SMS” option and enter the six-digit code sent via SMS manually.
- Try a Different Verification Method: WhatsApp offers multiple verification options, including SMS and voice call. If one method is not working, try the other. Choose “Call me” if SMS is not arriving, or vice versa.
- Check Your Phone Number: Make sure that you’ve entered your phone number correctly, including the country code. WhatsApp verifies your phone number to associate it with your account.
- Restart Your Phone: Sometimes, a simple restart of your smartphone can resolve temporary glitches or issues with receiving messages or calls.
- Contact WhatsApp Support: If you have tried the above steps and still can’t receive the verification code, you can contact WhatsApp support for assistance. They may be able to provide guidance or help with the issue.
- Ensure You’re Not Using a Virtual Number or VPN: WhatsApp may not work properly if you’re using a virtual number or VPN service. Ensure that you’re using a valid and non-virtual phone number.
- Check for Restrictions: Some network providers or countries may have restrictions that affect the delivery of SMS or calls. If you suspect this is the case, contact your mobile service provider for assistance.
- Wait for a While: Occasionally, there may be temporary issues with WhatsApp’s servers or SMS gateways. Waiting for some time and trying again later might resolve the problem.
Remember that if you repeatedly request verification codes, there may be a cooldown period to prevent abuse. Waiting for a reasonable amount of time between attempts is advisable.
If none of the above solutions work, contacting WhatsApp support or your mobile service provider for further assistance is the best course of action to resolve the issue. They may be able to provide specific guidance based on your situation.